We are committed to excellent customer service - conveniently contact us by phone or submit a request below. Be sure to describe your issue as clearly as possible. For immediate service please call us at the phone number above.
For claims, billing or general customer service inquiries.
Customer Service Hours
Monday - Friday 8AM - 7PM (EST)
For information about a particular product or a question about your plan's coverage, a change of address, or to submit a claim, call us Monday through Friday between the hours 8AM and 7PM, Eastern Time at 1-800-393-0864.
Union Plus Insurance Program Customer Service P.O. Box 26720 Phoenix, AZ 85068
Mail payments to:
Union Plus Insurance Program Premium Remittance Center P.O. Box 7177 Pasadena, CA 91109-7177
Mail claim forms to:
AGIA Affinity Services Claims Department P.O. Box 9060 Phoenix, AZ 85068