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Contact Us

We are committed to excellent customer service - conveniently contact us by phone or submit a request below. Be sure to describe your issue as clearly as possible. For immediate service please call us at the phone number above.

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Phone

1-800-393-0864

For claims, billing or general customer service inquiries.

Customer Service Hours

Monday - Friday 8AM - 7PM (EST)

For information about a particular product or a question about your plan's coverage, a change of address, or to submit a claim, call us Monday through Friday between the hours 8AM and 7PM, Eastern Time at 1-800-393-0864.

Mail Correspondence

Union Plus Insurance Program
Customer Service
P.O. Box 26720
Phoenix, AZ 85068

Mail payments to:

Union Plus Insurance Program
Premium Remittance Center
P.O. Box 7177
Pasadena, CA 91109-7177

Mail claim forms to:

AGIA Affinity Services
Claims Department
P.O. Box 9060
Phoenix, AZ 85068